Skip to content
WhatsApp ordering · for restaurants

Text it.
We'll take it from here.

Your diners message your restaurant on WhatsApp. R.ai takes the order, sends a payment link, and the paid order goes to your kitchen.

This is a demo restaurant. Paying charges your card for real, so stop before you pay.

Any hour
Diners can message whenever they like; R.ai answers in the chat.
One chat
From first message to paid order, in the same conversation.
3 languages
English, Spanish and Hebrew.
how it works · message to kitchen

From first message to paid order, in one chat.

1. Text
A diner messages your restaurant’s WhatsApp number, from a link, a QR code or your Google listing.
2. Order
R.ai answers in the chat and takes the order: the menu, sizes, add-ons and questions.
3. Pay
On Square, R.ai sends a secure payment link in the chat. The card is entered on the payment page, never in the chat.
4. Kitchen
The order reaches your kitchen: paid, into Square, or as a text to your staff with no POS, paid at pickup. Toast and Clover are built too; we verify yours against your own account during onboarding.
what R.ai does · in the chat

Takes the order. Knows when to hand it over.

01
Safety

Allergy question? A person answers.

R.ai gives no allergy advice. It alerts your team and asks the diner to call the restaurant.

02
Languages

English, Spanish and Hebrew.

R.ai replies in the language the diner writes in. All three are included in every plan.

03
Your POS

Straight to the kitchen.

Paid orders go into Square. Toast and Clover are built too; we connect and verify yours against your own account during onboarding. No POS? The order arrives as a text to your staff, and the diner pays at pickup.

04
Photos

Show them the dish.

Diners can ask to see a dish and get its photo in the chat.

05
Owner control

Sold out? Two taps.

Mark an item sold out or pause ordering from your dashboard. R.ai stops offering it right away.

06
Holds the line

Make it free? No.

Asked to make an order free or change a price, R.ai says no. Your menu and your prices are the ones it uses.

your dashboard · day one

What you see while R.ai works.

Every chat, every order and every handoff to your team, in one place.

example.invalid/dashboard — sample data
Taking orders · Sample day

A day at Tony's Pizzeria.

Chats
52
Orders
38
Revenue
$1,247
Avg ticket
$32.80
Orders per hour Last 12h
Diner
Status
Amount
+1 (917) 555-0142
Paid
$28.50
2m
+1 (646) 555-0193
Paid
$45.20
7m
+1 (917) 555-0421
Sent to a person
—
12m
+1 (212) 555-0078
Paid
$22.00
18m

Illustrative example — not a real restaurant. Sample data shown.

pricing · per location, month to month

One monthly price. Messaging included.

Pick the plan that fits your restaurant's size. Every plan is per location, month to month, and paid by card or bank debit. Billing starts the day you go live.

Tier 1
For restaurants doing up to 250 orders a day (all channels)
$329 /month per location
600 WhatsApp orders included each month
  • Diners order in a WhatsApp chat with your restaurant
  • On Square, they pay by a secure link sent in the chat
  • Paid orders go into Square. Toast and Clover are built too; we connect and verify yours against your own account during onboarding.
  • No POS? The order arrives as a text to your staff, and the diner pays at pickup
  • English, Spanish and Hebrew
  • Allergy questions and catering go straight to a person on your team
  • Dish photos in the chat
  • Owner dashboard: orders, chats, sold-out items, pause ordering
  • WhatsApp messaging fees included
  • ReservationsComing soon
  • Orders scheduled up to 7 days aheadComing soon
Book a demo
Tier 2
For restaurants doing 250 to 350 orders a day (all channels)
$479 /month per location
1,000 WhatsApp orders included each month
  • Everything in Tier 1, plus
  • Marketing texts to your dinersComing soon
  • Delivery, if you already deliverComing soon
  • Advanced analyticsComing soon
Book a demo
Tier 3
For restaurants doing 350+ orders a day (all channels)
$629 /month per location
1,800 WhatsApp orders included each month
  • Everything in Tier 2, with more WhatsApp orders included
Book a demo

Above your included orders: 15¢ per WhatsApp order, and the next month you move up to the plan that fits.

R.ai's fee: 10¢ per paid order.

Card fees are charged by your payment provider (Square today) at its own rates, as they are today.

Prepay, if you like: 5% off when you prepay 6 months; 10% off when you prepay 12 months. Optional; month to month is the default.

things owners ask

Things owners actually ask.

What does R.ai do?

Your diners message your restaurant on WhatsApp. R.ai takes the order, sends a payment link, and the paid order goes to your kitchen. Text it. We'll take it from here.

Is it a person?

No. R.ai is software that answers in your restaurant's WhatsApp chat. When a diner asks for a person, or mentions an allergy or a catering order, it hands the conversation to your team.

How do diners pay?

At a restaurant on Square, R.ai sends a secure payment link in the chat. The card is entered on Square's page, never typed into the chat. If a diner types a card number anyway, R.ai does not keep it. Without Square, the diner pays at pickup for now; a pay link for those restaurants is coming soon.

Does it work with my POS?

Paid orders go into Square. Toast and Clover are built too; we connect and verify yours against your own account during onboarding. No POS? The order arrives as a text to your staff, and the diner pays at pickup.

Whose WhatsApp number is it?

R.ai sets up a dedicated WhatsApp number for your restaurant and gets it approved by Meta.

How do diners find it?

We give you a link and a QR code for your website, your Google listing, Instagram, menus and bags.

What does it cost?

Per location, month to month: $329 a month (600 WhatsApp orders included), $479 a month (1,000 WhatsApp orders included), $629 a month (1,800 WhatsApp orders included). R.ai's fee is 10¢ per paid order. WhatsApp messaging is included.

What if we get more orders than the plan includes?

Each extra WhatsApp order is 15¢, and the next month you move up to the plan that fits.

Can I pause it?

Yes. Pause ordering from the dashboard, and R.ai stops taking new orders until you turn it back on.

What languages?

English, Spanish and Hebrew, all included. R.ai replies in the language the diner writes in.

See it live

See it take an order.

Book a 20-minute demo with the founder, or text our demo restaurant on WhatsApp and order like a diner would. Paying charges your card for real, so stop before you pay.